Introduction
ISO family of standards
Management principles of a QMS
ISO process flow
Benefits of ISO management systems

Certification
Certification process
Accreditation bodies
Registrars and auditors

Requirements
Description of the requirements for ISO 9000
Suggestions of how to meet these requirements

Implementation
Six key steps in the implementation process:
Management
Action plan
Documentation
Implementation of the system
Internal audit
Prepare for registration

G.R. Technologies
115 Franklin Ave.
Thornhill, Ontario
L4J 4X6

E-mail: info@grt77.com
Tel:  (905) 597-9277  
Fax:  (905) 597-5761