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ISO
9000: 2000 Upgrade from 1994 Outline
Introduction
The revision process
Customer needs for the revision
Revised terms
Process approach
The consolidation of standards
The revised structure
Change summary
Detailed
Element-by-Element Study
Revised numbering
Permissible exclusions
A detailed look at each of the elements in the new standard
Major
Consideration and Direct Links
A close look at each of the new requirements, with specific focus on major
changes when upgrading from 1994
Changes
in Document Structure
A close look at each of the new requirements, and how to modify the 1994
documentation to meet these requirements
Implementation
of Changes
Changes to documentation
Guidelines for improvements
Strategies for effective leadership
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