Six Sigma Overview Outline

History of Six Sigma
Goals and objectives
A new quality definition
Early success stories

Critical to Quality (CTQ) Characteristics
How to determine
Identifying defect opportunities
Determining the sigma level
Measuring defects per million opportunities

Understanding the Product/Delivery Process
Customer valued measures and CTQ's
Identifying defect opportunities within the process

Throughout Yield versus Final Yield
Final yield and the hidden factory
Throughput yield and sigma level

The Role of Benchmarking
Benchmarking concepts
Role of benchmarking within Six Sigma

Tools for Six Sigma
Six Sigma puzzle

Applying Six Sigma "Back at the Ranch"
QS-9000 and Six Sigma
Six Sigma implementing team
Benefiting from Six Sigma
Calculating rolled throughput

G.R. Technologies
1110 Finch Ave. West, Suite 516
Toronto, Ontario
M3J 2T2

E-mail: info@grt77.com
Tel:  (416) 667-9119  
Fax:  (416) 667-1288