Statistical Process Control: SPC Basics Outline

Introduction
SPC - background & introduction
What is quality?
Deming's Wheel

Variability
Understanding of variation
Fundamentals of SPC
Data collection
Run chats and histograms
Analyzing data

Normal Distribution
Average and standard deviation
PPM & Normal distribution
Process Capability
Cp & Cpk

Control Charts
Why control charts are used
x bar, R charts
Interpreting control charts
Control limits
x, MR charts
Control charts for attributes

Management's Role in SPC
Quality and productivity
Key elements
Training

Workshops

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